Shipping Policy & Rates

Please note the following important points:
Ordering from Mr & Mrs Vape Lounge
Mr & Mrs Vape Lounge strives to get your order out to you as quickly and seamlessly as possible. Orders placed before 11:00 will be shipped the same day. Any orders placed after 11:00 will only be shipped the following business day. To avoid any delays in shipping, please ensure that all orders are placed with the correct information. We require the following for The Courier Guy shipments:
  • Name and Surname
  • Physical Address and Postal Code (No P.O. Box Addresses)
  • Cellular Telephone Number
Regrettably, no orders will be shipped on Public Holidays or Weekends. 
Please inspect your orders carefully before signing for the order.
Once the waybill has been signed Mr & Mrs Vape Lounge cannot accept any responsibility for orders that were damaged in transit.

Orders over R 1100.00 have the option to ship overnight free of charge.

Please select the Free shipping option. 

No orders will be shipped on Public Holidays or Weekends. Always check your orders carefully before signing for it. Once the waybill has been by signed by you, The Mr & Mrs Vape Lounge cannot accept any responsibility for orders that were damaged in transit.

No orders will be despatched (if paid by EFT) until it reflects in our bank account.

All items over the value of R 1,100.00 will get FREE door-to-door delivery! (South Africa only)

Confirmation of order and Tracking number will be sent to you by email in order to track your parcel online

All orders not paid for within 24 hours will be cancelled.

Orders cannot be delivered to a P.O. Box as it is a hand to hand courier service. We can deliver to either your home or work address

In store collections are available. Please feel free to contact us on on mobile number: +27 (0) 60 769 4519 in order to arrange.

Collections can take place upon confirmation of purchase from us at our Vape Lounge as follow:

The Mr & Mrs Vape Lounge, 10 Marine Circle, Bloubergstrand, 7441 (next to Club Lenin)

Mon-Thurs: 10:00am – 07:00pm

Fri-Sat: 10:00am – 8:00pm

Sun: 11:00am – 2:00pm

Overnight Delivery: Cost R 100.00 to Major Centres or Cost R 130 to Regional Areas / Outlying Areas:

We will send you a tracking number via email once your order has been processed by us. All communication should be addressed to The Courier guy after receipt of tracking number as it will be in their ownership until delivery.

Orders placed before 11 am (Mon – Thurs) will be dispatched the same day if stock is available and payment received (only applicable for parcels below 2kg)

This website contains products that are only available for purchase to adults over the age of 18 years. Mr & Mrs Vape Lounge will not accept any responsibility for the use of this site by persons under the age of 18.